The Ronald McDonald House (House) helps families feel at home, even when they can't be. The House is not just "nice" - it is necessary. For families facing the stress, fear and hardship of having a seriously ill, hospitalized child, the House provides care, support, comfort and resources.
Ronald McDonald House Charities of Southern Colorado (RMHCSC) is built on the simple idea that nothing else should matter when a family is focused on getting the necessary treatment their seriously ill child requires - not where they can afford to stay, where they will get their next meal, or where they will lay their heads at night to rest. The families RMHCSC serves are facing major health challenges with their children including cancer, heart problems, accidents needing surgery and rehabilitation, life-threatening premature births, and much more. Families come and stay at the House because the medical care their children need is not available in their hometowns. Of those served, 84% earn a low enough wage to qualify for Medicaid, thus, these families cannot afford a prolonged stay at a hotel or to eat restaurant meals for weeks and/or months. They also cannot afford to be away from their children when they are needed most.
The House provides lodging, meals, snacks, laundry facilities, shared community spaces, dining areas, indoor and outdoor play spaces, transportation to and from the hospital, support from staff and volunteers and more. A team of 258 volunteers help by supporting families, cleaning the House, and preparing meals. Many of the volunteers once stayed at the House when their child was critically ill or injured. Their experiences often help comfort guests. Last year, RMHCSC provided 3,962 nights of service to 511 families. In addition to the guests who stayed overnight at the House, RMHCSC served 191 families as day guests who ate meals and used the facilities at no charge but did not stay overnight. Of the families served, 99% reported the highest level of satisfaction with the proximity to their hospitalized child, rooms, meals, and support received from staff and volunteers.
Testimonials
Alia, mother of Elizabeth, who had brain cancer said, "The support we received at the Ronald McDonald House went beyond a warm meal and a comfortable bed. Staff, families and volunteers got to know me, my husband and our four children as individual people, not just a 'cancer family.' They knew Elizabeth has a great sense of humor, that Katie has dimples, that Shane is an amazing helper and that Garrett has the most wonderful giggle. Staying at the House provided a sense of normalcy and strength that we wouldn't have otherwise gotten. And allowing our entire family to remain together while Elizabeth received her treatment, well, I think that helped her to have the fight to survive."
Debbie, mother of Chris, who was in a serious life threatening car crash said, "Our family was overwhelmed by the kindness of complete strangers. Staying at the Ronald McDonald House let us be with Chris, loving him well, as he fought for his life. It was amazing and life-giving."
Leith, whose daughter, Hadley, passed away at an area hospital said, "The Ronald McDonald Family Room was a safe, comfortable space where our friends and family could gather. We weren't in anyone's way (or in the hallway) when our precious daughter, Hadley, was dying."